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Duo: Set up Duo two-step login or two-factor authentication

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023! This article will go over Duo Authentication methods and how to configure Duo on mobile devices Table of contents  Duo Authentication Methods Enroll a mobile device Install
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Duo Integration Request

Utah State University is replacing Duo with Microsoft Multifactor Authentication... now!   Duo MFA is available to be added to any supported application for USU.  Users available to use DUO at USU
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I'm not receiving the Duo mobile push notification or it keeps timing out

Utah State University is replacing Duo with Microsoft Multi-factor Authentication in August 2023-!   If you are not receiving the mobile push, this could mean that the Duo app on your smartphone/tablet a new smartphone, re-register the Duo application through the Duo Management
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May I purchase my own key fob or hardware token to use with USU's Duo implementation?

Utah State University is replacing Duo with Microsoft Multi-factor Authentication in August 2023. Tapping the button on the token generates a one-time use numerical code that will be entered at the Duo will be replaced for free within one year of purchase date. Self-purchased Duo
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Can I use Duo Two-Factor if my device cannot connect to the internet? Example: Air travel

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 is required to generate a passcode using the Duo mobile app. The Duo app on your phone or tablet the Duo mobile app and click "Show" next to Passcode A six-digit passcode will display
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Duo: Generate a One-time Use Passcode

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 mobile phone. For upgraded/replacement mobile phones, you can simply re-activate Duo on the new device passcode each time you need to log in. This is the only other method for using Duo
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Duo Prompt Not Displaying Correctly on iOS

Utah State University is replacing Duo with Microsoft Multifactor Authentication... now!   DUO that can potentially prevent the Duo Prompt from displaying correctly. If you see a gray box instead of the Duo

I lost my phone, tablet, or Duo key fob, what should I do?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 your USU account. Log in on MyID.usu.edu and on the select " Duo Devices," a menu option that is listed on the left side of your screen. Note: If there is no backup Duo device on your
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What is a Duo Hardware Token (key fob)?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 phone or a tablet are the easiest ways to use Duo . If your mobile phone doesn't allow installation of apps or you have other reservations, you have the option of purchasing a Duo token
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How do I set up Duo on a new phone that replaces my old phone? My number is the same.

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 device with your Duo account: 1. Download and install the Duo Mobile Security App from the App store on your new device 2. Visit myid.usu.edu and select "Generate DUO Passcode
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Who must use Duo two-factor login?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 employees and emeriti, including student employees, are mandated to utilize Duo two-step login. Two according to the policy set forth by the Utah State Office of Higher Education. Duo
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Does Duo meet accessibility standards?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 USU's Accessibility Policies and Standards, the Duo web experience and mobile apps should. The Duo website also contains documentation about Duo accessibility.   Related Articles What
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What is Duo two-factor login?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023. We recommend you opt in as soon as possible. Visit the Microsoft MFA website and enroll now!   Duo two, that can leave you vulnerable to identity theft. Utah State has partnered with  DUO
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Will Duo two-factor login work with a flip phone?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023!   Will DUO work with my flip phone? No, Duo will not work with a flip-style mobile phone.  To use Duo two-factor login at USU employees are required to download the Duo app. If Duo
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What types of devices work with Duo?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 you can use with Duo to complete your two-step login process:  Android phones and tablets iPhones and iPads Apple Watches Duo Key Fobs, also called hardware tokens Blackberries Windows
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How do I use Duo at the Testing Center?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023. We recommend you opt in as soon as possible. Visit the Microsoft MFA website and enroll now!   Testing center staff have been trained to advise you on using your smartphone, tablet, or key
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How do I download the Duo app?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023. We recommend you opt in as soon as possible. Visit the Microsoft MFA website and enroll now!   DUO Mobile App To enroll a mobile device, you will need to download the Duo Mobile app

I'm going to be traveling abroad. How is this going to impact my Duo access?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 to use DUO while traveling DUO and Travel The two-step process is the same... the Duo mobile App
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Do I need a smartphone to use Duo?

Utah State University is replacing Duo with Microsoft Multifactor Authentication... now!   Duo  and Android tablets, that are very user-friendly and offer the highest level of security.  The Duo app
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Duo Hardware Token (Key FOB) Troubleshooting or resync

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023!   If codes from your Duo Hardware Token do not seem to work, check the list below for possible solutions. In some case, the Duo Fob can become out-of-sync. This can happen by accident
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My phone or tablet won't allow me to install the Duo mobile app

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023!   Can't get the app? There are some older phones or tablets that won’t allow the Duo app to be installed. In those cases, you can upgrade to a newer device or use a Duo key fob. You may
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How do I set up Duo on more than one device?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 a Second Device to DUO : Next time you log in, click on "Add a new device" from the menu on the left-hand side of the Duo authentication screen. (If your device was remembered for 3 days
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What if I get a login notification from Duo and I haven't just tried to login?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 you receive a verification request on your phone that you didn't initiate, click on "Deny." DUO with a Duo push request, click Deny If the login was suspicious, click Yes
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Why are we using Duo two-factor login?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 to your phone, tablet, or Duo key fob.     This two-step login strategy, or two-factor proven so effective at curtailing cyber attacks and thwarting the plans of phishers.   Duo
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DUO Two-Factor Device Recommendations

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 to the university, the following is the recommended order of use for DUO  - Two-Factor... Notes Smartphone (with Duo
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Can I Opt Out of Duo Two-Factor login?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023. We recommend you opt in as soon as possible. Visit the Microsoft MFA website and enroll now!   DUO and USU Employees For Duo Two-Factor secure login to adequately protect USU employees
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I don't have a cellular data plan on my phone or tablet. How do I do two-step login (with Duo)?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023 notifications from Duo . If you are not connected to a WiFi network on your smart device, use the Duo app to generate a passcode without being online.  Open the Duo Mobile App and click
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What if I accidentally click on "Deny" instead of "Approve" on the Duo push prompt?

Utah State University is replacing Duo with Microsoft Multifactor Authentication.... Duo will ask   Related Articles Set up Duo two-step login or two-factor authentication How can I get a generate a Duo
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Will USU reimburse me for data usage or buy me a phone to use for Duo?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023!   No. The Duo rollout will have no impact on cell phone policies and stipends at USU. The Duo App itself uses extremely minimal data. Utah State will not be providing central funding
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Why does it say my device is registered to someone else (with Duo Authentication)?

Utah State University is replacing Duo with Microsoft Multifactor Authentication in August 2023. We recommend you opt in as soon as possible. Visit the Microsoft MFA website and enroll now!   Duo to share your credentials (including Duo authentication) with another individual.                
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