How am I charged for domestic and international long distance calls when using Mitel/ShoreTel phones?
Monthly telephone rates include domestic long distance costs to the United States and Canada.
Long Distance Codes are not required for domestic (within the U.S. or Canada) calls, but are required for International telephone calls. International calls will be charged to the department based on the long distance code entered.
Calling Long Distance using the Long Distance Code
- Dial 9 + 011 + Country Code + Phone Number
(Example: Calling Hotel Basel in Switzerland. 9+011+41 61 264 68 00) - You will hear "Please enter an account code"
- Enter your long distance code and the call completes (will begin ringing the party)
Request a Long Distance Code
Long Distance Rates By Country
Country | Alpha Code | Calling Code | Rate per Minute |
Afghanistan | AF | 93 | 0.67 |
Albania | AL | 355 | 0.32 |
Algeria | DZ | 213 | 0.07 |
American Samoa | AS | 684 | 0.19 |
Andorra | AD | 376 | 0.13 |
Angola | AO | 244 | 0.42 |
Antarctica | AQ | 672 | 0.47 |
Argentina | AR | 54 | 0.07 |
Armenia | AM | 374 | 0.35 |
Aruba | AW | 297 | 0.19 |
Ascension Islands | AC | 247 | 0.89 |
Australia | AU | 61 | 0.04 |
Austria | AT | 43 | 0.08 |
Azerbaijan | AZ | 994 | 0.40 |
Bahrain | BH | 973 | 0.30 |
Bangladesh | BD | 880 | 0.33 |
Belarus | BY | 375 | 0.34 |
Belgium | BE | 32 | 0.07 |
Belize | BZ | 501 | 0.29 |
Benin | BJ | 229 | 0.27 |
Bhutan | BT | 975 | 0.61 |
Bolivia | BO | 591 | 0.23 |
Bosnia and Herzegovina | BA | 387 | 0.23 |
Botswana | BW | 267 | 0.26 |
Brazil | BR | 55 | 0.09 |
Brunei Darussalam | BN | 673 | 0.30 |
Bulgaria | BG | 359 | 0.20 |
Burkina Faso | BF | 226 | 0.33 |
Burundi | BI | 257 | 0.66 |
Cambodia | KH | 855 | 0.71 |
Cameroon | CM | 237 | 0.32 |
Cape Verde Islands | CV | 238 | 0.37 |
Central African Republic | CF | 236 | 0.63 |
Chad | TD | 235 | 0.99 |
Chile | CL | 56 | 0.12 |
China | CN | 86 | 0.12 |
Christmas Island | CX | 618 | 0.11 |
Colombia | CO | 57 | 0.13 |
Comoros / Mayotte | KM | 269 | 0.54 |
Congo | CG | 242 | 0.42 |
Cook Islands | CK | 682 | 4.29 |
Costa Rica | CR | 506 | 0.16 |
Croatia | HR | 385 | 0.21 |
Cuba | CU | 53 | 0.91 |
Cuba - Guantanamo Bay | CU | 5399 | 1.01 |
Curacao / Antilles | CW | 599 | 0.20 |
Cyprus | CY | 357 | 0.22 |
Czech Republic | CZ | 420 | 0.19 |
Dem Republic of Congo | CD | 243 | 0.46 |
Denmark | DK | 45 | 0.07 |
Diego Garcia | DG | 246 | 2.16 |
Djibouti | DJ | 253 | 0.42 |
East Timor (Saipan) | TL | 670 | 1.08 |
Ecuador | EC | 593 | 0.21 |
Egypt | EG | 20 | 0.25 |
El Salvador | SV | 503 | 0.18 |
Equatorial Guinea | GQ | 240 | 0.77 |
Eritrea | ER | 291 | 0.54 |
Estonia | EE | 372 | 0.25 |
Ethiopia | ET | 251 | 0.48 |
Faeroe Islands | FO | 298 | 0.22 |
Falkland Islands | FK | 500 | 0.90 |
Fiji Islands | FJ | 679 | 0.42 |
Finland | FI | 358 | 0.08 |
France | FR | 33 | 0.05 |
French Guiana | GF | 594 | 0.28 |
French Polynesia | PF | 689 | 0.40 |
Gabonese Republic | GA | 241 | 0.34 |
Gambia | GM | 220 | 0.46 |
Georgia | GE | 995 | 0.42 |
Germany | DE | 49 | 0.05 |
Ghana | GH | 233 | 0.26 |
Gibraltar | GI | 350 | 0.30 |
Greece | GR | 30 | 0.11 |
Greenland | GL | 299 | 0.88 |
Guadeloupe | GP | 590 | 0.22 |
Guatemala | GT | 502 | 0.16 |
Guinea | GN | 224 | 0.34 |
Guinea-Bissau | GW | 245 | 1.12 |
Guyana | GY | 592 | 0.41 |
Haiti | HT | 509 | 0.29 |
Honduras | HN | 504 | 0.35 |
Hong Kong | HK | 852 | 0.09 |
Hungary | HU | 36 | 0.59 |
Iceland | IS | 354 | 0.20 |
India | IN | 91 | 0.21 |
Indonesia | ID | 62 | 0.09 |
INMARSAT-870 (SAT Phone) | 870 | 8.17 | |
INMARSAT-Atlantic East (SAT Phone) | 871 | 8.17 | |
INMARSAT-Atlantic West (SAT Phone) | 872 | 8.17 | |
INMARSAT-Indian (SAT Phone) | 873 | 8.17 | |
INMARSAT-Pacific (SAT Phone) | 874 | 8.17 | |
International Networks | 882 | 4.21 | |
Iran | IR | 98 | 0.36 |
Iraq | IQ | 964 | 0.61 |
Ireland | IE | 353 | 0.08 |
Iridium | IM | 881 | 2.90 |
Israel | IL | 972 | 0.05 |
Italy | IT | 39 | 0.04 |
Ivory Coast | CI | 225 | 0.42 |
Japan | JP | 81 | 0.04 |
Jordan | JO | 962 | 0.36 |
Kenya | KE | 254 | 0.34 |
Kiribati | KI | 686 | 0.74 |
Korea (North) | KP | 850 | 0.66 |
Korea (South) | KR | 82 | 0.09 |
Kuwait | KW | 965 | 0.30 |
Kyrgyzstan | KG | 996 | 0.20 |
Laos | LA | 856 | 0.66 |
Latvia | LV | 371 | 0.23 |
Lebanon | LB | 961 | 0.34 |
Lesotho | LS | 266 | 0.35 |
Liberia | LR | 231 | 0.43 |
Libya | LY | 218 | 0.35 |
Liechtenstein | LI | 423 | 0.11 |
Lithuania | LT | 370 | 0.23 |
Luxembourg | LU | 352 | 0.08 |
Macao | MO | 853 | 0.32 |
Macedonia | MK | 389 | 0.25 |
Madagascar | MG | 261 | 1.01 |
Malawi | MW | 265 | 0.28 |
Malaysia | MY | 60 | 0.05 |
Maldives | MV | 960 | 0.55 |
Mali Republic | ML | 223 | 0.44 |
Malta | MT | 356 | 0.23 |
Marshal Islands | MH | 692 | 0.54 |
Martinique | MQ | 596 | 0.22 |
Mauritania | MR | 222 | 0.41 |
Mauritius | MU | 230 | 0.47 |
Mexico | MX | 52 | 0.09 |
Micronesia | FM | 691 | 0.41 |
Moldova | MD | 373 | 0.32 |
Monaco | MC | 377 | 0.08 |
Mongolia | MN | 976 | 0.69 |
Morocco | MA | 212 | 0.33 |
Mozambique | MZ | 258 | 0.36 |
Myanmar | MM | 95 | 0.87 |
Namibia | NA | 264 | 0.40 |
Nauru | NR | 674 | 1.15 |
Nepal | NP | 977 | 0.44 |
Netherlands | NL | 31 | 0.05 |
New Caledonia | NC | 687 | 0.48 |
New Zealand | NZ | 64 | 0.09 |
Nicaragua | NI | 505 | 0.25 |
Niger | NE | 227 | 0.41 |
Nigeria | NG | 234 | 0.33 |
Niue | NU | 683 | 1.80 |
Norway | NO | 47 | 0.08 |
Oman | OM | 968 | 0.39 |
Pakistan | PK | 92 | 0.42 |
Palau | PW | 680 | 0.43 |
Palestine | PS | 970 | 0.12 |
Panama | PA | 507 | 0.23 |
Papua New Guinea | PG | 675 | 0.28 |
Paraguay | PY | 595 | 0.27 |
Peru | PE | 51 | 0.16 |
Philippines | PH | 63 | 0.27 |
Poland | PL | 48 | 0.06 |
Portugal | PT | 351 | 0.06 |
Qatar | QA | 974 | 0.46 |
Reunion Island | RE | 262 | 0.53 |
Romania | RO | 40 | 0.15 |
Russia / Kazakhstan | RU | 7 | 0.15 |
Rwandese Republic | RW | 250 | 0.49 |
San Marino | SM | 378 | 0.12 |
Sao Tome and Principe | ST | 239 | 1.61 |
Saudi Arabia | SA | 966 | 0.32 |
Senegal | SN | 221 | 0.42 |
Serbia and Montenegro | RS | 381 | 0.14 |
Seychelles Republic | SC | 248 | 0.59 |
Sierra Leone | SL | 232 | 0.47 |
Singapore | SG | 65 | 0.13 |
Slovak Republic | SK | 421 | 0.19 |
Slovenia | SI | 386 | 0.20 |
Solomon Island | SB | 677 | 1.35 |
Somali Democratic Republic | SO | 252 | 1.05 |
South Africa | ZA | 27 | 0.07 |
Spain | ES | 34 | 0.04 |
Sri Lanka | LK | 94 | 0.41 |
St. Helena | SH | 290 | 0.73 |
St. Pierre & Miquelon | PM | 508 | 0.21 |
Sudan | SD | 249 | 0.50 |
Suriname | SR | 597 | 0.51 |
Swaziland | SZ | 268 | 0.23 |
Sweden | SE | 46 | 0.07 |
Switzerland | CH | 41 | 0.05 |
Syria | SY | 963 | 0.42 |
Taiwan | TW | 886 | 0.09 |
Tajikistan | TJ | 992 | 0.30 |
Tanzania | TZ | 255 | 0.39 |
Thailand | TH | 66 | 0.11 |
Togolese Republic | TG | 228 | 0.43 |
Tokelau | TK | 690 | 1.80 |
Tonga Islands | TO | 676 | 0.44 |
Tunisia | TN | 216 | 0.32 |
Turkey | TR | 90 | 0.22 |
Turkmenistan | TM | 993 | 0.48 |
Tuvalu | TV | 688 | 1.60 |
Uganda | UG | 256 | 0.32 |
Ukraine | UA | 380 | 0.20 |
United Arab Emirates | AE | 971 | 0.35 |
United Kingdom | GB | 44 | 0.04 |
Uruguay | UY | 598 | 0.26 |
Uzbekistan | UZ | 998 | 0.20 |
Vanuatu | VU | 678 | 1.09 |
Venezuela | VE | 58 | 0.15 |
Vietnam | VN | 84 | 0.36 |
Wallis and Futuna Islands | WF | 681 | 1.80 |
Western Samoa | WS | 685 | 0.46 |
Yemen Arab Republic | YE | 967 | 0.40 |
Zambia | ZM | 260 | 0.32 |
Zimbabwe | ZW | 263 | 0.26 |
For further assistance, please contact the IT Service Desk