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Box: Info for Business/Financial Officers

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General/Folder Management 

Each item has only ONE owner.  Storage counts against the owner and not the collaborators.
If the owner is disabled, all content that they own is disabled.

At Hiring

Who is eligible for an USU Box account
To be considered staff and be eligible for IT Service, the individual needs to have either a full time or part time paid position or a No Pay EPAF opting into IT Services. KB: Create a "No-Pay" EPAF
A user must have a USU email address in order to get a USU Box account. 
An individual can only have one USU Box account. If a student becomes staff they do not get a second Box account.  
Box Account Size
Onboarding has a 30 day window.  If EPAF has not completed within 30 days or start date is after 30 days, IT services will be terminated at 30 days after the start of onboarding.  

At Termination

Staff retain access to Box for 30 days after termination unless the user is off boarded. 
 
90 days after termination account  is deleted.
 
Off boarded employees are removed same day. 
Can I keep my USU Box account after I leave USU?
Terminated staff should transfer their content off of USU Box before 30 days after termination. Preferably before their termination date. Setting a co-owner does not keep the content active.
Disabled Content - Requests go to box-admins@lists.usu.edu or a ServiceNow ticket assigned to Box Admins
 
Disabled content can be reassigned within 90 days after the termination date. After 90 days the Box account will be deleted.   
  1. Co-owner of a folder can request the folder ownership transferred to them with the folder name and their Anumber. 
  2. Folder Reassignment - Supervisor of the terminated position can request folder reassignment. 
  3. Reports - Supervisors can request two reports to help with folder reassignment 
    1. Collaborations - A list of collaborators for a specific Box account. 
    2. Folders and Files - A list of folders and files for a specific Box account. 
  4. Merge - Supervisors can request that the Box account be merged into another Box account.  This will move the terminated employees Box contents and will then delete the account. 

For further assistance, please contact your Department IT Support or the IT Service Desk