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Security Best Practices while Working Remotely

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Computers and other devices

We use computers, phones, tablets, and other devices to access USU data and perform our jobs. These devices are classified into university-owned and personal.

University-owned

University-owned devices should be used to access University data whenever possible. These systems should already meet security requirements and should include all tools required to perform our job. Each university-owned device will be managed using the standards found at computers.usu.edu. In cases where the USU employee may need to access the computer off-hours or off-site, the computer should be a laptop to facilitate ease of access.

If you work remotely or need to take your computer home (will not be using on the USU campus), please inform your desktop support technicians and use the Equipment Off Premises Authorization form to document the equipment to have your Supervisor approve.

Personal

Departments are strongly encouraged to provide each faculty and staff member who will need a computer to fulfill their responsibilities with a USU-owned computer that has been properly provisioned and configured using USU's desktop management systems. This ensures that employees have the best possible experience, and that any university data on the device is secured. Using a personal computer for university-related work is strongly discouraged, and depending on the type of data being handled may violate state or federal law or have other legal implications.

However, for employees whose departments have not provided them with a USU-owned computer, and who are not accessing sensitive information, personal computers may be used in a limited context provided that they are properly secured. This includes, but is not limited to:

University data must not be downloaded to a personal device. All data must be stored in Box and accessed through box.usu.edu. If you need to use Box drive or if University data needs to be downloaded/stored on your computer, please talk to your department about getting a university-owned device to use at home. Please refer to Data Storage Quick Reference and Data Storage Options for more information.

Violations of these requirements may result in an employee no longer being able to access certain USU resources.

Data management

Whether working remotely or not, USU data must be stored according to data classification policies. University-owned and personal devices are authorized to interact with USU data on approved designated networks, but they are not considered long-term storage devices. In most cases, data should only be stored on University cloud-based systems.

Please refer to Data Storage Quick Reference, Data Handling Requirements, and Data Classification for additional details.

If you work with data classified as restricted (PII, HIPPA, FERPA, PCI, etc.), ask your department about requirements to work remotely with this data.

Network and resource access

Use the USU VPN any time you are working on official USU-business from off-campus. See VPN: Instructions for Installing and Connecting to the USU VPN. 

Further information on accessing USU services can be found at Connection requirements for USU Services.

Actionable items for remote working

If you want to: Do the following:
Work remotely with a university-owned device Get approval from your supervisor and document using Equipment Off Premises Authorization form. Work with your MyTech to ensure that your device follows the requirements listed within this article.  
Work remotely with a personal device Get approval from your supervisor, work with your MyTech to ensure that your device follows the requirements listed within this article.  
Access applications using personal devices If available, use web-based applications.
Install software on your personal device Contact your IT Support. MyTech lists your designated IT Support representative.
Store USU data on university-owned or personal devices. Only store on University cloud-based systems. If working with restricted data, ask your department. Follow Data Storage Quick Reference, Data Handling Requirements, and Data Classification.
Use a wireless network While connecting from off-campus networks or accessing sensitive data, connect to the USU VPN. 
Remotely access a particular computer or server Ask your MyTech before enabling such access.

 


For questions or assistance please contact your Desktop support, MyTech.usu.edu or the IT Service Desk at 435-797-HELP (4357).