Use these instructions when your USU-guest connection asks you register your device each time you connect with your iOS device running iOS 14.0 and later.
This issue does not affect the eduroam network. Consider configuring your device to use eduroam by visiting https://eduroam.usu.edu.
About This Issue
To communicate with a Wi-Fi network, a device must identify itself to the network using a unique network address called a media access control (MAC) address. For privacy reasons, your iPhone, iPad, iPod touch, or Apple Watch can periodically change the MAC address it uses with each Wi-Fi network. At Utah State University, our network security is dependent on an unchanging MAC address to authorize access to the USU Network.
Recommended solution
This issue does not affect the eduroam network. You may configure your device to use eduroam by visiting https://eduroam.usu.edu. Eduroam users only register their device once every 5 years!
Registering a Device On iPhone, iPad, or iPod Touch
First you must disable private MAC addresses
- Open the Settings app, then select Wi-Fi.
- Tap the
information button next to the USU-guest network. - Find "Private Address" and toggle this setting off.
- This setting takes effect after turning the Wi-Fi off and back on again.
- Please remove the non-active MAC address registrations on your account at https://netreg.usu.edu
Connect to the USU-guest Network
For more information on private MAC addresses see support.apple.com
For further assistance, please contact your Department IT Support or the IT Service Desk