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Wireless: Troubleshoot Common Eduroam and Bluezone Wireless Issues

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This article will walk through some troubleshooting steps if you are having issues connecting to the Eduroam or Bluezone wireless networks 

 

Symptoms

 

Flush DNS on Windows

  1. Click start, search for cmd, right click and click Run as Administrator
  2. Type ipconfig /all hit enter
  3. Type ipconfig /release hit enter
  4. Type ipconfig /flushdns hit enter
    • If the command was successful you will see the message "Successfully flushed the DNS Resolver Cache"
  5. Type netsh int ip reset hit enter
  6. Restart the computer

 

 

Related Articles

Flush DNS for Mac and Linux

Connecting to Eduroam

Connecting to Bluezone

 

 


For further assistance, please contact your Department IT Support or the IT Service Desk